Best Auto Repair in Plano, TX

Best Auto Repair in Plano, TX

April 29, 2022

If you have made the wise decision to buy one of our used cars, used SUVs, or used trucks then you have likely been wondering about what may be available for the best auto repair in Plano. Regular car maintenance is the key to safe vehicle ownership and the foundation of safe driving for you, your passengers, and for others on the road. A professionally trained car mechanic is an important part of this plan. Even if you feel a sense of independence and a DIY spirit, there is no doubt that some maintenance and repairs are better left to a dedicated car repair specialist. Sometimes it is simply nice to be able to spend your time doing other things like hanging out at one of the best sports bars in Plano. Regardless, there are a few quality options for keeping your car in top condition.

Types of Routine Maintenance

Before knowing where to go, it is vital that you understand the types of routine car maintenance that needs to be regularly performed. This includes each of the various components of your car as well as the service intervals for each of them.

 

Many mechanics continue to recommend the 30-60-90 maintenance interval, which means scheduled maintenance at 30,000 miles, 60,000 miles, and 90,000 miles. Depending on the make and model of your car, there will be specific parts that need to be inspected or replaced at these intervals.

 

Previous recommendations for an oil change used to be every 3000 miles, but newer car models since 2010 use improved synthetic oil that can go up to 10,000 miles before requiring service. Check with your vehicle owner’s manual for specific guidance.

 

Cars don’t like to sit idle. Tire pressure can decrease or tires can become warped, which would require an expensive replacement. The battery can die, gas tanks can accumulate moisture leading to fuel system issues, brake pads can become brittle and wear out quicker, belts and hoses can dry out and crack, and rust can begin to form. Be sure to drive your car once a week.

 

For comprehensive coverage of this and more, refer to our Ultimate Car Maintenance Guide.

How to Find a Great Car Mechanic

When regular service is required or when breakdowns occur, you are left with two options. You can do the repairs yourself or you can have someone else do them for you. If you decide to have someone else complete these repairs or maintenance for you then you are again left with two choices. Have the service completed at a dealership or at an independent local mechanic. There are pros and cons to each of these options.

 

Routine maintenance tasks are typically basic tasks that can be performed by anyone as there isn’t anything too difficult about changing oil or filters. This precludes a need to identify a specialist or to worry too much about where you should have your car maintenance performed. That said, it is a good idea to take your vehicle for service at the same shop as much as possible so that they can become familiar with it and with you.

 

A car dealership dedicated to the make of your car is often the safest route for ensuring that the service and repairs are done well, but they are also more expensive. A dealership is also preferred if your vehicle remains under warranty because some of the costs of parts and labor may be covered by the warranty. Car dealerships have the best diagnostic equipment, offer a factory trained technician who will know your make and model well as they usually only work on a limited number of makes and models, and they attract and retain the best mechanics in the industry due to their higher wages and benefits and better working conditions. Additionally, many dealerships offer loan cars while yours is in the shop and they can offer better access to OEM parts. Of course, all of this adds to their overhead which ultimately adds to your cost.

 

Independent repair shops, on the other hand, have less overhead making them more affordable than dealerships. They often use aftermarket parts that are less expensive, but beware that some of these are of inferior quality. However, these shops can still acquire OEM parts if you ask them. Ask if they have the OEM parts you require in stock when you arrive or if they will need to be ordered.

 

More complicated repairs require more experienced and better trained mechanics. Ask for ASE certified mechanics and ensure that wherever you go the mechanic references the manufacturer’s technical service bulletins, or TSBs. These have now been made available to the public on the NHTSA website so you can research specific issues before your visit to the shop. Sometimes a manufacturer will perform TSB repairs for free at a branded dealership. Some larger car maintenance chains will have their own training certifications for their technicians that may or may not be as rigorous as the ASE so verify the training they have available and whether or not your mechanic is certified. The AOCA is another car industry organization that is dedicated to ensuring that service technicians are oil change certified.

 

Look for a shop that specializes in your specific make if not model. Some shops will also specialize in specific types of service or repair. There are shops dedicated to specific makes, oil changes, tires, or even body work, for example. Some shops will offer warranties, but be careful to read the fine print. Verify that the warranty is honored nationally and that the shop will keep its own records of the parts replaced and service completed on your car. Also be sure that the terms and conditions are clear on any work performed. Check to see if they offer a completion time guarantee so that it is clear when the work will be finished.

 

Verify their working hours so that there are no misunderstandings. Are they open early, late, or on weekends? When are appointments required? Do they have a preferred towing service in case your car needs towing after hours? It is important to know this in advance of any emergencies.

 

Do they have insurance while the car is in their possession? Do they routinely test drive a car to ensure that their repairs are complete and successful? What will you do and how will you get around while your car is being serviced? Is a courtesy car offered? Where is the shop located? If it is near your home or office or a favorite hangout like The Boardwalk at Granite Park or The Shops at Legacy Hall then you will have something to do while your car is in the shop.

 

Ask if they offer estimates, if the estimate includes parts, labor, tax, etc because sometimes there can be hidden fees, and whether they will ask for authorization in advance if the bill ends up being higher than originally agreed. Written estimates are an indicator of trust allowing for comparison shopping. If the shop will provide you with a written estimate of the work to be completed then you can shop the quote around to multiple shops in the area before making a decision. Check online reviews to get a broad sense of their reputation. Utilize apps like Repair Pal, Fuelly, AutoMD, and CARFAX that can help you to shop rates for the specific service you require for your vehicle.

Best Car Repair in Plano

 

Now that you know how to find a great mechanic, here are a few of our favorite places to have auto repair in Plano performed. Don’t forget to get a written quote and then shop the quote around to several places. Establish a relationship with your garage of choice to ensure that your experience remains positive.

1. Caliber Auto Care

Caliber has been in business for over 25 years with more than 24,000 employees at over 1450 locations in 40 states across the US. With a history of success like that, you can be sure that you are in good hands when you come here. Offering services like AC repair, alignments, auto repair, battery repair, brakes, diesel engines, fleet services, oil change, and routine maintenance to go along with amenities like shuttle service, free WiFi, Starbucks coffee, drive-thru oil change, a business center, and a kid’s play area, Caliber Auto Care in Plano is a full service car maintenance shop for your vehicle. Caliber was recognized by Forbes as one of America’s best large employers in 2021 and by Inc with the gold medal in the extra large company category of the Best in Business award. This Plano location was established in 2011 and it is RepairPal Certified.

Address: 4641 Hedgcoxe Road, Plano, TX 75024

Phone: 469-543-1048

2. Car Care Central

Car Care Central has been in business in Plano since 2019 with full service auto service and repair for all types of domestic, European, and Asian vehicles. Every repair is completed by ASE certified technicians and backed by a limited 3-year and 36,000 mile warranty. Car Care Central also sells tires at rates they believe are the best in town. Their services include auto maintenance, brake repair, diagnostics and check engine light, engine repair, Texas state vehicle inspections, and wheel alignment. This RepairPal certified shop offers a complimentary shuttle service and they seem to be highly regarded by their customers.

Address: 7013 Alma Dr, Plano, TX 75219

Phone: 972-517-4077

3. Christian Brothers Automotive

Having been in business since 1982, Christian Brothers Automotive now has 230 franchise locations in 30 states all with the same ethos as the original: “Love your neighbor as yourself.” CBAC has endeavored to eliminate the stereotype of car service with their “Nice difference” that includes a comfortable waiting area, free beverages, a free courtesy inspection, free Wi-Fi, free shuttle service, and a 3-year, 36,000-mile Nice difference warranty. They aspire to be transparent and offer the following services at their comprehensive auto care shop in Plano: AC services, air filtration, alignment, auto repair estimates, batteries, brakes, check engine light, computer diagnostics, cooling system, drivetrain and suspension, electrical system, engine services, exhaust system, fleet service, fuel system, state inspections, oil and filter change, power steering, scheduled maintenance, tire rotation, transmission, and tune-ups. This RepairPal certified shop claims to never perform repairs without your consent and to never recommend unnecessary parts or service.

Address: 5800 Avenue K, Plano, TX 75074

Phone: 972-299-8502

4. City Garage

First opened in Plano in 1993, City Garage now has fourteen total DFW metroplex locations with the commitment to being a hometown garage you can trust. Their friendly mechanics will provide you with the details of what is required to keep your car on the road while leaning on your input and decisions for final approval of any work. They will allow you to watch them in action or to relax in their waiting area while work is being completed on your car. Their motto is “ethics beyond reproach,” their mechanics are ASE certified, and every location is a AAA Texas Approved Auto Repair Facility. They only use part brands recommended by national manufacturers and their work is covered by a national warranty. The services they offer include air conditioning, air filters, alignment, alternators, batteries, brakes, clutches, diagnostics, emissions, engine repair, fuel filter, fuel injectors, fuel pumps, oil changes, radiator fluid, routine maintenance, shocks and struts, starters, state inspections, timing belts, tires, transmissions, tune ups, and water pumps. City Garage is not RepairPal certified.

Address: 6301 Independence Pkwy, Plano, TX 75023

Phone: 214-380-1144

5. Driver's Edge Complete Tire & Auto Service

Located in West Plano, Driver’s Edge West Plano Auto Repair & Oil Change is a full service auto service and repair shop serviced by ASE certified technicians for both foreign and domestic vehicles. Driver’s Edge has been serving the DFW metroplex for over 10 years with 12 auto service and repair shops conveniently located throughout. Their services include Texas state inspections, oil change and lube, preventative maintenance, filter changes, diagnostic service, 30,000+ mile maintenance, transmission repair, brake pads, brake repair, battery service, air conditioning services, engine repair, tire rotation, and wheel alignment. This RepairPal certified shop offers amenities like complimentary shuttle service, complimentary beverages, free WiFi, free code scan, flat tire repair, and a “Fix it Right” guarantee.

Address: 6020 W Park Blvd, Plano, TX 75093

Phone: 972-248-6744

6. Integrity 1st Automotive

The Integrity 1st Automotive at Independence Pkwy in Plano has been in business since 2016 as a full service car maintenance and repair shop. Their ASE certified technicians are equipped with dealer-level equipment to offer services like oil changes, Texas state inspections, check engine light service, battery service, brokers and rotors, tires and wheel alignment, AC service, fluid exchanges, air filters, engines and transmission, exhausts and converters, steering and suspension, fuel and intake, timing belts, and fleet services. Their repairs at this RepairPal certified shop are backed by a 2-year, 24,000 mile warranty and they offer amenities like free pick-up and drop-off, digital vehicle inspections, same-day service on most vehicles, early bird and after hours drop-off, family and eco-friendly facilities, and 24-hour roadside assistance.

Address: 3330 Independence Pkwy, Suite 300

Phone: 972-599-3000

7. Innovative Auto Works

Innovative Auto Works is a family owned business that has been in the car care business since 1992 and they have been in Plano since 1997. Their ASE certified technicians use the latest technology to handle car service projects big and small on both domestic vehicles and imports. They offer services like air conditioning service, battery service, belt and hose replacement, chassis lube, clutch repairs, diagnostic services, emissions testing, engine repair, exhaust system service, fuel injection service, full brake service, oil change and lube, preventive maintenance, suspension and shock repair, Texas state inspections, towing, transmission service, tune ups, and wheel alignment. Innovative Auto Works is not RepairPal certified, but it is NAPA AutoCare Center certified. This means that parts purchased and ordered from Innovative Auto Works will be NAPA parts. They also offer a national NAPA AutoCare “Peace of Mind” warranty that provides customers with 12-months and 12,000 miles of coverage on qualifying parts and labor. Innovative Auto Works is no RepairPal certified.

Address: 2815 Premier Drive, Plano, TX 75075

Phone: 972-954-5605

8. Grease Monkey

Grease Monkey is a RepairPal certified international auto service chain that was founded in 1978 and is headquartered in Denver, Colorado. With operations in countries like China, Colombia, Mexico, and Saudi Arabia, it is the nation’s largest independent franchisor of automotive oil change centers and serves more than two million customers annually. Grease Monkey technicians are certified using their own proprietary Grease Monkey Technician Training & Certification Program. Grease Monkey specializes in oil changes, but they are a full service shop and they have been serving Plano customers since 2021 with services like air conditioning, air filters, alignments, battery, brakes, check engine light, diagnostic services, diesel exhaust fluid, fuel and emission system cleaning, fuel filters, headlights, power steering, radiator services, serpentine belt, state inspections, tire rotation, transmission, wheel balancing, and windshield repair. Repairs at Grease Monkey are back by a 24-month and 24,000 mile warranty. They offer early bird and after hours drop-off and free coffee and Wi-Fi in their waiting room.

Address: 3201 W. Parker, Plano, TX 75023

Phone: 972-867-2241

 

9. Marlow Automotive

Marlow Automotive is a family-owned and operated full service auto repair shop that has been in business since 2002 with a commitment to customer service and automotive excellence. The services they offer include air and fuel filter services, alignment services, fuel injection service, high mileage maintenance, oil change service, pre-purchase inspection, radiator coolant flush, shocks and struts, transmission service, check engine light, AC repair, brake repair, clutch repair, diagnostics, engine repair, exhaust leak repair, radiator and water pumps, starter repair, battery replacement, factory scheduled maintenance, timing belts, collision repair, and steering and suspension service. Marlow Automotive is not RepairPal certified, but all recommended repairs are performed by ASE certified technicians and documented with videos and photographs while qualified repairs and services and covered by a 24-month, 24,000 mile nationwide warranty.

Address: 1713 N. Central Expressway, Plano, TX 75075

Phone: 972-633-1299

10. MasterTech Auto Care

MasterTech Auto Care is a family owned and operated full service auto repair shop that has been serving Plano customers for roughly two decades. Their ASE certified technicians perform scheduled maintenance and fleet services to both domestic and imported vehicles with a free multi-point vehicle inspection with diagnostic tests and estimates for repair. Their full range of services include AC repair, brake repair, diagnostic testing, engine services, filter replacement, transmission service and repair, tune ups, and wheel alignment. They even offer 0% financing to qualified customers through NAPA EasyPay. MasterTech is not RepairPal certified, but they are affiliated with NAPA and their national warranty on qualified repairs and services covers parts and labor for 36-months or 36,000 miles.

Address: 900 W 15th St B, Plano, TX 75075

Phone: 972-578-1841

11. Midas

Founded in April 1956, Midas is something of an American cultural icon with its widely known “Midas Touch” slogan that has gained the chain international acclaim. Midas is known for its lifetime guarantee on brake pads, shoes, mufflers, and shocks and struts for most vehicles that is valid for as long as you own your car. Midas is a full service car repair chain offering services from their ASE certified technicians like brake repair, scheduled car maintenance, exhaust repair, new tires, oil change, steering repair, suspension systems repair, check engine light analysis, belts and hoses repair, heating and AC repair, steering and suspension, battery services, radiator and cooling systems, fleet services, and wheel alignment. Their Project Spark is an initiative aimed at getting families, veterans, and first responders back on the road by fixing up vehicles donated through 1-800-Charity Cars. Midas is not RepairPal certified, but their brand is large enough to stand on its own.

Address: 620 West Parker Road, Plano, TX 75075

Phone: 469-331-0745

12. Service King

Service King started over 40 years ago in West Dallas and has grown into a national chain with a focus on being the premier collision repair and auto body shop in the US with 335 locations in 24 states. Service King will work on any make and model and offers free photo estimates and a lifetime written warranty on all repairs from their ASE certified technicians. Service King has earned Gold Class certification from I-CAR distinguishing it as a leader in collision repair. The Service King repair process is a seven step process with convenient online progress tracking via their website throughout the duration of the repair. Service King offers onsite rental options and towing services and they work with all major insurance companies to ensure convenient estimates and a hassle free experience.

Address: 4001 N. Central Expressway, Plano, TX 75023

Phone: 972-516-0422

13. The Auto Shop

Founded in Plano in 1981, The Auto Shop is a family owned and managed full service auto repair business in a 35,000+ square foot facility with 63 work bays, an in-house parts department, customer lounge, research room, and more. Their ASE certified technicians provide work on a full range of services such as car care, exhaust systems, fuel systems, Texas state inspections, emissions systems, suspension systems, routine maintenance, cooling and heating, electrical systems, and drive train systems on domestic cars, import cars, exotic cars, SUVs, and trucks. The Auto Shop is RepairPal certified and they are a member of the Automotive Service Association and committed to their Code of Ethics. They offer 24 hour towing and roadside assistance, specialty rates on rental cars, courtesy shuttle service, and instant credit with proper approval. They also offer free coffee and WiFi and a 36-month, 36,000 mile warranty on most repairs.

Address: 2560 E Plano Pkwy, Plano, TX 75074

Phone: 972-578-0588

14. Tidwell Auto Service

Tidwell Auto Service is an auto repair shop that has been operating in Plano since 1977 and has been selected “Best of Plano” every year since 2016 and “Neighborhood Favorite” on Nextdoor.com every year since 2015. The repair and maintenance services offered by their ASE certified technicians includes factory scheduled maintenance, computer diagnostics, oil changes, tune ups, filter replacements, safety and emissions, fluid services, check engine light diagnostics, brake repair, shocks and struts, chassis and suspension repair, engine repair, belt and hose replacement, fuel system repair, ignition system repair, heating and cooling system diagnostics, electric system repair, exhaust repair, alignment, and transmission service. This RepairPal certified shop offers early bird and after hours drop-off and a waiting area with free Wifi along with a 24-month, 24,000 mile warranty on applicable work.

Address: 3283 Independence Pkwy, Plano, TX 75075-9145

Phone: 972-737-9848

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